There are many reasons for a company to outsource their business solutions software, to improve efficiency, streamline processes and to help improve operations within the scope of the business. Here are some of the top 10 benefits of implementing an innovative solution such as Microsoft Dynamics CRM.
1) Turns Microsoft Office Outlook into the ONE place where you can manage both customer data and communications. Microsoft Dynamics CRM extends the reach of Microsoft Outlook by turning it into a tool to manage customer information.
2) Microsoft Dynamics CRM extends the reach of Microsoft Outlook by turning it into a tool to manage customer information. Microsoft Dynamics CRM features an always-on connection to Excel that enables you to quickly turn customer information into dynamic snapshots or PivotChart dynamic views. These views can help you understand in seconds how a sales increase or company expansion can benefit the business.
3) Improves operational efficiency through the standardization and streamlining of processes. Business solutions software can relieve your staff of mundane but vital work. It can automate time-consuming repetitive tasks, warn staff of open customer issues, and automatically send important e-mail messages to customers and partners. So customer requests and orders don't fall through the cracks.
4) Works the way your business works with point-and-click system customization. Business solutions can be tailored to work the way your business already works. Microsoft Dynamics CRM forms, relationship links, and customer views can be designed and modified without complicated programming.
5) Gives the right information to the right people. Certain employees need certain information. System administrators will have the tools to make sure the right information is delivered to the right people- whether they are using Outlook or the Web.
6) Targets your marketing campaigns so you're always in touch with the right customers.
7) Simplifies service scheduling to keep customers satisfied. One of the most challenging aspects of delivering great customer service is ensuring you never let customers down by missing a service call or appointment. Dispatchers can quickly and easily match the right service personnel to a particular customer or type of service call.
8) Integrates with your existing systems to help break down information silos.
9) Enhances offline communications so everyone can be productive regardless of location. It is designed so your staff can be productive both in the office and on the road-even if they aren't connected to a network. Information can be filtered so that people receive only the information they need such as meeting updates and sales figures.
10) Builds on the power of SQL Server Reporting Services to create insightful business reports.
These are just a handful of the many benefits that implementing a software solution can provide to a company regardless of the size and the scope of the business. There are many different types of applications that can be integrated into current businesses, whether it is a CRM model, retail management system, non profit solution or one of several Microsoft Dynamics solutions.
